Consulting
A team of experienced consultants with a broad industry, ICT and application expertise can offer you advice in different areas, including
- Business and manufacturing process optimization
- Compliance with regulations and guidelines
- Integration of IT and automation solutions
Software services - outsourcing
Apart from our standard solution portfolio, Produmex can offer software services to deliver customized (tailor-made) solutions to solve specific business or operational requirements. Our service portfolio not only includes full-scale custom development projects, but also spot-services such as project management, programming, quality and risk assessment services to complement your own IT and software development staff.
Project services
Produmex applies a standardised project approach based on the GAMP V-model to ensure that your objectives and expectations are met. Our projection execution staff is a balanced team of skilled people with a broad technology, application and industry expertise.
Our project services span the whole project lifecycle from analysis through go-live to maintenance. Within this context we can offer the following services:
- Project management
- Writing of User Requirements Specifications and Functional Specifications
- Installation, configuration and customisation
- Go-live assistance
Training
Produmex can provide you with all required training to deploy and operate your Produmex solutions in an optimum way. Based on an assessment of your training needs, we can offer you an appropriate and individual training curriculum. This can go well beyond the Produmex scope of delivery itself. Apart from standard product trainings, our training services include testing and certification, and all required follow-up, including repeat and specialization courses. Training sessions can be organized at our training center, as well as on-site at your offices.
Support and maintenance
Our involvement with your software solution does not end once it is up and running. We can assume responsibility for the entire lifecycle of your solution. For that purpose, Produmex can offer a broad range of support and maintenance services to ensure the reliable operation, continuous improvement and continuitiy (upgrading) of your solution. Our support services ensure the optimum performance of your solution and its maximum added value for your business.
The Produmex support and maintenance services cover help-desk services, online monitoring, remote maintenance, on-site assistance, if required on a 24/7 basis, and software upgrades.
Want to learn more? Please contact Produmex.